Who we are
Our website address is https://www.tiketmasuk.my/.
At Tiketmasuk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our multivendor ticketing platform.
Information We Collect:
Personal Information: When you create an account, purchase tickets, or interact with our platform, we may collect personal information such as your name, email address, phone number, and payment details.
Event Information: If you’re an event organizer, we may collect information about your event, including its name, date, location, description, and ticket prices.
Usage Data: We automatically collect information about how you interact with our platform, including your IP address, device type, browser information, and pages visited.
How We Use Your Information:
To Provide Services: We use your information to facilitate ticket purchases, process payments, and deliver tickets to you.
To Improve Our Platform: We analyze usage data to enhance the user experience, optimize our platform, and develop new features.
For Communication: We may send you emails about your account, upcoming events, promotions, and important updates.
Information Sharing:
With Event Organizers: If you purchase tickets for an event, we share your relevant information with the organizer to facilitate entry and event logistics.
With Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, and delivering tickets.
Legal Compliance: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.
Your Choices:
Account Settings: You can update your account information, communication preferences, and privacy settings at any time.
Opt-Out: You can unsubscribe from promotional emails by following the instructions provided in the email or contacting us directly.
Children’s Privacy:
Our platform is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us at support@tiketmasuk.my.
